Effective Date: 22 March 2025
At KingBannerApp, we provide digital products such as JPG, PSD, and Bundles (JPG + PSD). As these are digital downloads, no physical shipping is required. Please read the following policy regarding the delivery of our digital products.
1. Digital Product Delivery
- Once your payment is successfully processed, you will receive an instant download link via email or through your account on our website.
- In some cases, if manual verification is needed, your order will be processed within [mention time, e.g., 1-12 hours].
- You must ensure that the email provided during checkout is correct to receive the download link.
2. Accessing Your Purchased Files
- Purchased digital products can be downloaded from your account dashboard on our website.
- If you face any issues accessing your files, please contact us for assistance.
3. Non-Delivery Issues
- If you do not receive your digital product within the expected time, it may be due to:
- A delay in payment processing.
- Incorrect email address provided during checkout.
- Email delivery issues (check spam/junk folders).
- If you do not receive your product within the mentioned timeframe, please contact us for support.
4. Contact Us
For any delivery-related queries, you can reach out to us at:
Email: kingdigitalbanner@gmail.com
Address: AV MEDIA , COLABA , Mumbai, Maharashtra, 400005